Verivio – Turning insights into impact

At Verivio, everything revolves around understanding people and markets. I’m Elsbeth Kottelenberg, an experienced researcher and consultant with many years of expertise in both quantitative and qualitative research and customer experience project management.

I help organizations make smarter decisions, improve products and services, and strengthen customer experience.
My approach combines data, research, and creativity – delivering insights that directly contribute to growth, innovation, and customer satisfaction.

Growth through Customer and market insights

At Verivio, we help organizations turn knowledge into action. Through customer insight research, we uncover what drives customer behavior and translate it into better products, services, and experiences. Our market research identifies opportunities, competitive dynamics, and growth potential to guide product and concept development, and strategic decisions. And with customer experience and change programs, we support organizations in becoming more customer-centric and data-driven, improving journeys, satisfaction, and lasting organizational impact.